Meet Our Experts

Jesse Siefert
CEO & Co-Founder

Chief Executive Officer and Co-Founder Jesse is an entrepreneur with a wide variety of professional experiences. The most significant being a 17-year career working in Emergency Medical Services as a Paramedic and Deputy Chief.

Jesse developed and chaired the Allegheny County EMS Technology Workgroup for nearly ten years, served as a board member of the Allegheny County EMS Council, and is a team leader for specialized medical response teams in Allegheny County for Hazmat and Swift Water Rescue.  He has taken his experiences professionally and personally to bring technology innovation to EMS agencies, fire departments, nonprofits, and beyond.

Charles Benscoter
VP Of Training & Implementation & Co Founder

Chuck began his technology career in 1990, working in main-frame processing for the State of Illinois. At the same time, he helped develop a training class for business professionals and state government workers, teaching them to navigate USENET (pre-web internet) to gather business intelligence for competitive advantage and decision making. The knowledge gained during the development of this class has guided him throughout his career to always think about business intelligence and how it impacts decision-making.
In 2013, Jesse Siefert and Chuck partnered and began developing a simple way to handle membership management. Like previously in Chuck's career, the system began to grow, adding our bolt-on solutions: donation management, bill payments, tax payments, POS, event management, and more.

Jeremy Laux
Chief Technology Officer (CTO)

As Chief Technology Officer (CTO), Jeremy is responsible for coordinating all phases eService's software projects. From legacy code migrations to new-feature research & development, Jeremy works closely with our leadership team and has a hand in it all.
Jeremy is a US Navy Veteran who started his career stationed onboard the USS Decatur in San Diego, CA. His Navy endeavors led to a passion for software development. His passion became real when he decided to pursue a bachelor's degree in computer science from Trident University. After graduation, Jeremy's career took off in Tucson, AZ working for a fast-growing company where he climbed the ladder and gained experience from a handful of industry leaders. Jeremy migrated back to Pittsburgh some years later to raise his family and bear witness to the implosion of the Pittsburgh Pirates.

Courtney Siefert
Director of Operations
Gary Harvat
Client Relations Director
Laura Caplan
Client Relations Manager
Amber Dingus
Client Relations Manager
Mia White
Digital Marketing Manager
Mason wells
Digital Marketing Specialist
Shae McKoen
Digital Marketing Specialist
Jena (Bloomer) Hein
Digital Marketing - Special Projects
Tyler Powell
Software Developer
Louis de Fromont
Junior Software Engineer
Kimberly Lancia
Operation Specialist
Melanie Rothhaar
Operation Specialist
Amanda DelGreco
Operation Specialist
Emily Taylor
Operation Specialist
Kim Ries
Operation Specialist